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Dexcom Share with Pro Connect

Glucose through a working Dexcom Share account; model and region limits apply.

Connect Dexcom through Share

Use this route when the Dexcom account already shares current readings. It works independently of whether the phone running the manufacturer app is Android or iPhone. The connector imports glucose, not pump treatments or Nightscout profiles.

Before you start

Confirm the correct Dexcom app/account has live readings and that Share is available and enabled for your model and country. G5/G6/G7 Share routes are documented. ONE, ONE+ and Stelo must not be assumed to expose the same Share service in every region; if no working Share account is available, ask support to confirm the exact route before proceeding.

Pro Connect setup

  1. Open Site Settings → PRO CONNECT in your Pro account.
  2. Set Source to Dexcom Share and check Timezone; the connector uses timezone for regional routing.
  3. Enter the Dexcom account name in CONNECT_SHARE_ACCOUNT_NAME and its password in CONNECT_SHARE_PASSWORD. Use the actual cloud login, which may differ from an email address shown elsewhere.
  4. Select SAVE PRO CONNECT.
  5. Check a new source reading against Nightscout. Typical cloud delay is 5–10 minutes; inspect Pro Connect Logs if the source is current but Nightscout remains stale.

If you already use an uploader app

Use Loop, Trio, AAPS or xDrip+ when it already supplies your intended data. Do not add a second glucose source simply to obtain treatments that Share does not provide.

A BYODA/modified Dexcom app is a separate third-party choice; see its bounded route guidance.

Pro Connect setup.

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Still stuck? Contact support with this guide and the exact error. Keep passwords and tokens out of your message.

Check your setup

Check whether your site has a current glucose reading, then confirm the rest of your guide separately.

Sign in to your Pro account to check your own site. This check does not change your connection.

We record the reading check and your confirmation separately. The report does not save glucose values, your site name or your account details.