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Caregivers and reports / Caregiver tools
Reviewed 26 September 2026

Monitor a Loop user as a caregiver

Start with the Loop user’s phone uploading correctly to Nightscout. A second phone viewing that site should not duplicate the upload stream.

Viewing-only setup

Follow LoopFollow setup with a readable token. Compare a new glucose reading and the Loop information your source actually uploads. A current glucose number does not prove the Loop status/profile is current.

If using the separate LoopCaregiver app, follow LoopDocs’ LoopCaregiver guide for its current version and authentication requirements. LoopCaregiver and LoopFollow are different apps; do not substitute a screenshot from one for the other.

Remote actions

Configure remote control only when it is needed and authorized. Use the Loop remote-command guide and current upstream app instructions. Ordinary follower success does not prove command delivery, and entering a Careportal treatment is not a command receipt.

If the view stops

Check the Loop phone’s upload and Nightscout first, then the caregiver’s token and background connection. Send the app/version, last fresh time and exact error once. Do not repeatedly send treatment commands to test a stale connection, and do not change therapy settings just to refresh the display.

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