Connect a cloud source with Pro Connect

Pro Connect fetches data from a supported cloud account and writes it to your hosted site. Your phone must still deliver data to that upstream account.

1. Sign in at my.nightscoutpro.com, open your site’s Site Settings and expand PRO CONNECT.
2. Select Source and the correct Timezone. Use the named timezone for the person’s setup; several connectors use it when selecting a region.
3. Follow that source’s guide below and enter only its required credentials. A source password is not your Pro password or Nightscout API Secret.
4. Select SAVE PRO CONNECT unless the CareLink flow has already saved successfully.
5. Open Pro Connect Logs and the Nightscout site. Verify a new reading’s time and value, then any supported treatments.

Delete a connection or stop Pro Connect sync

If you switch to xDrip or another uploader, you can delete just the Pro Connect connection:

1. Sign in at my.nightscoutpro.com, open Site Settings for the relevant site and expand Pro Connect.
2. Select Delete Connection, then confirm the removal.
3. Wait for the Connection deleted success popup. Pro Connect stops polling and its saved source settings and credentials are removed.

Your Nightscout account, subscription, site and existing readings stay in place. This is separate from subscription cancellation or permanent account/data deletion. It does not delete your upstream CareLink, Dexcom or other provider account. You can set up Pro Connect again later by entering your source details and choosing Save Pro Connect.

Do not switch to an invalid source or enter incorrect credentials to stop sync. Use Delete Connection instead. If removal is still in progress, refresh shortly and select Delete Connection again to verify completion. If an error persists, contact support with the message shown.

Source guides

Dexcom · LibreLinkUp · CareLink · Tandem · Glooko · Twiist · Tidepool · Eversense NOW · MyLife testing · Medtrum EasyView using EasyFollow.

If it does not update

Check the upstream account first. If it is current, note the last successful Nightscout reading and the latest log error. Authentication errors, delayed upstream uploads and unsupported record types require different fixes. Keep the usual polling interval; repeatedly shortening it or resaving credentials is not a general repair.

Do not post logs containing account passwords, access tokens or CareLink redirects. Support diagnostic checklist.